In the day-to-day business there is hardly time to bring processes into question or even to evaluate them. Due to constantly changing markets, order customers and requirements you are supposed to review regularly whether workflows in your company are adjusted optimally to these changes. That works best by using an outside perspective, respectively external people because of the fact of “blindness” within the own organisation.

The process analysis is the ideal approach and provides quickly and competently an overview of proper working and improvable work stages.